Choose “restore settings to the original defaults,” and then click “reset settings. Type “reset” in the search bar at the top of the screen to find the reset options.Ĥ. Click on the menu at the bottom-right of the screen.ģ. In order to reset your Chromebook, you will need to complete the following steps:ġ. As mentioned, resetting will wipe some of the customizations you’ve made to your Chromebook (like your desktop background) but will leave other settings and files intact. If you’re able to sign in to your profile, then you can access the reset options through the Settings menu. This will return your profile to default settings, but you’ll be able to sync all of your saved data back to it. If you would rather just remove all the configuration and extensions that you have added to your profile, choose a standard reset rather than a powerwash. Any files that you haven’t backed up to Google Drive or an external hard drive will be lost. The process will take 2-3 minutes.A factory reset will erase all the information on your hard drive. The phone will reboot during the firmware installation. Make sure to not select a version that has a letter at the end. In the Available software versions drop-down menu, select the supported firmware version.You will get a message saying Successfully fetched the available versions. Select the Polycom Hosted Server option and click Check for Updates.In the top navigation menu, click Utilities then Software Upgrade.If you can't access the phone's web interface, make sure Web Interface is enabled in the account-level desk phones settings.If the phone has the supported firmware version, you can skip this section. On the Home page, check the UC Software Version.How to upgrade firmware using the phone's web interface Navigate to Reset to Defaults then Reset To Factory.Try the default password of 456 or contact the phone vendor for assistance. Note: You will be prompted to enter the administrator password. Navigate to Advanced then Administration Settings.Note: Screenshots in this section apply to VVX series phones with a touchscreen, but the instructions apply to all supported Polycom devices. How to reset to factory default using the phone's interface (optional)įollow this section if you are unable to access the phone's web interface. Click Global Settings section to expand it.In the top navigation menu, click Utilities then Phone Backup & Restore.How to reset to factory default using the web interface (recommended) If you set the admin password globally, you can view the password in the Zoom web portal. If you do not know your username or password, contact the vendor of the phone. Note: The default admin password is 456 or 789. Log in to the web interface as an Admin.Note: If your browser displays a security warning, click the option to continue. Enter followed by the phone's IP address.Open a web browser on a computer that's connected to the same network as the phone.Navigate to TCP/IP Parameters and make note of the phone's IP address next to IPv4 Addr.On your phone, press the Home button then select Settings.If you can't access the phone's web interface, make sure Web Interface is enabled in the account-level desk phones settings. All the customization will be removed and reset to the default setting. Now go through the warning notes and press the reset. Scroll down again and select reset setting. Go to the bottom where the advance setting showed and select that. By default, Zoom Phone disables the web interface of provisioned devices. Click the clock area at the bottom right corner and select the setting.These instructions apply to all supported Polycom desk phones.Web Interface enabled in account-level desk phone settings.Prerequisites for resetting to factory default and installing custom firmware on a Poly phone How to upgrade firmware using the phone's web interface.How to reset to factory default using the phone's interface (optional).How to reset to factory default using the web interface (recommended).How to access the phone's web interface.Note: See the provisioning quick start guide for an overview of the provisioning process. Follow this article to reset your Polycom phone and install custom firmware.
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